IPC Certified QMB Lead Auditor ISO 9001:2015 Training
| Online/In-Person | 40 Hours | Certificate | 2 Dates Available |
IPC (International Personnel Certification Association) is a global organization. Since its founding in 1995, it has aimed to create a uniform auditor level through its training guidelines.
Benefits
By obtaining a certificate from this course, you open up opportunities to work internationally as an auditor. You and your company can take advantage of this global recognition, especially in your role as a QM auditor.
Target Audience
Experienced auditors who already conduct audits for internationally operating companies or intend to do so in the future. Qualified personnel in the field of quality management, specialized as QM auditors.
Requirements
Completion of a quality management representative course or a comparable qualification from a recognized educational institution.
Fluent German language skills, both spoken and written.
Basic knowledge in quality management:
- Plan-Do-Check-Act cycle (PDCA cycle)
- The core elements of a QM system and the connection between management responsibility, quality policy, quality objectives, and continuous improvement.
- The basic terms, definitions, and the seven quality principles according to ISO 9000.
- The relationship between quality management and customer satisfaction.
- The concept of a process-oriented quality management system, structure, and content of ISO 9001.
- Basic understanding of the requirements of ISO 9001.
Contents
- Refresher on the basics of audits and standard knowledge (ISO 9001),
- Guidance for audits according to ISO 19011 and ISO 17021,
- Planning, preparation, and implementation of audits,
- Monitoring measures and follow-up,
- Communication skills,
- Questioning techniques, conducting audit openings, formulating audit questions, active listening, and dealing with communication problems.